Movement for a Free Academia—literature database
Movement for a Free Academia—literature database |
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Shearing, H. (2023). University student complaints hit record high in England and Wales for fourth successive year. Retrieved April 20, 2023, from https://www.bbc.com/news/education-65324664 Added by: Mark Grimshaw-Aagaard (20/04/2023, 07:56) |
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| Resource type: Web Article Language: en: English Published BibTeX citation key: Shearing2023 Email resource to friend View all bibliographic details  |
Categories: General Keywords: Students, Universities Creators: Shearing Publisher: BBC |
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An example of the consequences of treating students as customers who pay fees. The BBC Radio 4 new and current affairs programme Today, of 20th April 2023, went into further detail. Apparently students complain if they do not get at least a 2:1 degree. They believe they are not getting value for money—a 2:2 or less is not what they paid for. See also chapter 5 in Watts, particularly pages 156–160, for more on the student as consumer when assessed through economic/market theories (Watts 2017). Watts, R. (2017). Public universities, managerialism and the value of higher education. London: Springer Nature.
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